Skip to main content

Frequently Asked Questions

The Smart Meter Installation Code of Practice (SMICoP) has closed, and been replaced by the Retail Energy Code (REC).

Until 31 August 2021 SMICoP specified the minimum standards in relation to the Customer facing aspects of the installation of Smart Metering Systems.​ After 1 September 2021 these obligations sit under the Retail Energy Code (REC).

Queries about Smart Meter installation standards and the current regulations can be directed via the REC Portal Alternatively the REC Service Desk can be reached via or 0800 640 4300

For questions around the closedown arrangements of the previous standalone SMICoP code, or the closure of SMICoP Ltd please email


Frequently Asked Questions (FAQs)