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Change Requests

CR 062 - Updating SMICoP Customer Survey Reporting Thresholds

  • CP Number CR 062
  • Proposing Company UTILITY WAREHOUSE LIMITED
  • Raised Date 09/06/2020
  • Expected Implementation Date 04/01/2021
  • Status Approved (Awaiting implementation)
  • Urgent Yes
  • Last Updated 12/10/2020
  • Consent Granted No
  • Secretariat Support Anastasis Alexnadrou
  • Change Proposer Jason Salmon
  • Synopis

    This change seeks to simplify and clarify the rules about the SMICoP Monitoring and Compliance Customer Surveys (MCCS) Suppliers have to carry out after completing a Smart Meter installation. SMICoP parties have identified room for ambiguity in the existing wording of the “Minimum Sample Size” section of the Code. This change proposes to implement new wording in this section which will improve clarity and ensure fairness within the code.

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