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Change Requests

CR062 - Updating SMICoP Customer Survey Reporting Thresholds

  • CP Number CR062
  • Raised Date 09/06/2020
  • Expected Implementation Date 04/01/2021
  • Implementation Date 04/01/2021
  • Status Implemented
  • Urgent Yes
  • Last Updated 07/01/2021
  • Consent Granted Yes
  • Secretariat Support Anastasis Alexnadrou
  • Change Proposer Jason Salmon
  • Synopis

    This change seeks to simplify and clarify the rules about the SMICoP Monitoring and Compliance Customer Surveys (MCCS) Suppliers have to carry out after completing a Smart Meter installation. SMICoP parties have identified room for ambiguity in the existing wording of the “Minimum Sample Size” section of the Code. This change proposes to implement new wording in this section which will improve clarity and ensure fairness within the code.

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