Ofgem direction - Ofgem direction to publish Domestic Monitoring and Compliance Customer Surveys
Ofgem_direction_publication_of_smicop_customer_surveys
- CP Number Ofgem direction
- Expected Implementation Date 03/12/2019
- Status Approved (Awaiting implementation)
- Urgent No
- Last Updated 04/11/2019
- Consent Granted Yes
- Change Proposer xanda
-
Synopis
Ofgem have issued a direction to modify the Smart Meter Installation Code of Practice (SMICoP)
- Gas and Electricity Suppliers carry out Monitoring and Compliance Customer Surveys, in accordance with SMICoP Section B 3.1.1.3
- Ofgem’s decision means that the results of Suppliers’ Monitoring and Compliance Customer Surveys that take place following Domestic Smart Meter installations will be published.
- Results for periods before Q4 2019 will not be published
- The direction takes force on 3rd December 2019