CR001 - Clarify ability to provide written marketing materials
- CP Number CR001
- Raised Date 02/12/2015
- Implementation Date 13/02/2015
- Status Implemented
- Urgent Yes
- Last Updated 18/07/2019
- Consent Granted Yes
As currently worded, the clause allows installers to provide written marketing materials to customers, or to arrange for a follow up contact not less than 2 days later. It was never the intention that there should be an either/or choice here. If a customer requests a follow-up contact it would be rather perverse to then deny them any marketing literature. The error is easily remedied by amending the word or in 18.104.22.168 to and.
For tidiness, I also suggest that the final word in 3.11.2 (and) is removed as it adds nothing.
|Name||File Size||Version/Revision||Date Published|
|CR001 Change to wording of 3 8 11 1||222.71 KB||1||12/02/2015|