CR 063 - Amending SMICoP Customer Survey Questions
- CP Number CR 063
- Raised Date 28/07/2020
- Expected Implementation Date 01/07/2021
- Status Implemented
- Urgent Yes
- Last Updated 01/07/2021
- Consent Granted Yes
- Secretariat Support Natasha Voysey
- Change Proposer Jason Salmon
-
Synopis
This change seeks to implement a number of amendments to the Domestic and Micro Business Monitoring and Compliance Customer Survey questions in line with a SMICoP Governance Board Working Group’s recommendations.
• Allowing Suppliers to substitute the word ’equipment’ for specific wording like ‘new smart meter’ or ‘IHD’
• Improving the questions' structure
Related Documents
| Name | File Size | Version/Revision | Date Published |
|---|---|---|---|
| SMICoP CR062 and CR063 Authority Decision (Ofgem) | 207.39 KB | - | 12/10/2020 |
| CR063 Final Change Report | 387.85 KB | 1.0 | 03/09/2020 |