This page lists the Change Requests that have already been considered and have been subject to a final decision. Please click on the Change Request title to view details of the Change Request. Current Change Requests can be viewed here.
| Number | Title | Status | Proposed Implementation Date | SGB Decision Date | |
|---|---|---|---|---|---|
| CR 063 | Amending SMICoP Customer Survey Questions | Implemented | 01/07/2021 | 27/08/2020 | |
| CR 066 | SMICoP Closure | Implemented | 01/06/2021 | 29/04/2021 | |
| CR065 | Requirement to Obtain SMICoP Self-Declarations in 2021 | Implemented | 01/03/2021 | 26/11/2020 | |
| CR064 | Housekeeping Amendments to SMICoP | Implemented | 04/01/2021 | 27/08/2020 | |
| CR062 | Updating SMICoP Customer Survey Reporting Thresholds | Implemented | 04/01/2021 | 27/08/2020 | |
| CR058 | Escalation Process | Implemented | 08/11/2019 | 29/08/2019 | |
| CR061 | Ofgem direction to publish Domestic Monitoring and Compliance Customer Surveys | Implemented | 03/12/2019 | 28/11/2019 | |
| CR056 | Introduce Principle-Based Provision for Criminal Record Check | Implemented | - | - | |
| CR055 | Housekeeping Changes | Implemented | - | - | |
| CR020A | SMICoP Gas Safe Registration Verification Mechanism for Customers | Implemented | - | - |